Knowledge Manag..

How a company manages its knowledge is directly linked to its success and profitability. Effective employee training is not only good business sense but a regulatory requirement and a focus of growing inspectional scrutiny.


What do we mean by Knowledge?

Knowledge is information you can apply to solve a problem, evaluate circumstances or take action. Data gets organized into information, and when information becomes useful, it becomes knowledge.


Because there is so much information coming at us from co-workers, production reports and various electronic media, to use it effectively we need to be able to quickly recognize its purpose, categorize it to facilitate comprehension and assimilation, and determine its veracity. Receiving information organized into common structures and formats facilitates its acquisition and enables us to turn it into applied knowledge where it can be used to solve particular problems, improve production, or reduce risk.

Peter Drucker, who wrote about knowledge management since the 1970s and who coined the term knowledge worker, stated that if we apply knowledge to tasks we already know how to do, it is called productivity. He stated that if we apply knowledge to tasks that are new and different, it is called innovation.

With the increased competition and rate of change accompanying globalization, the importance of obtaining, sharing and retaining knowledge among mobile workforces is even more important to companies than before.